Conflicts in the workplace often arise due to something trivial. Something small between colleagues develops into a major problem. A problem that can have an effect on the entire department or organization. Preventing conflicts is, of course, the best thing. Is the problem already there? Then it is important to resolve this as quickly as possible.

Disagreement and friction in the workplace do not benefit productivity. For good cooperation, differences of opinion will have to be overcome. A pleasant working atmosphere makes all employees perform better.

But how do you effectively resolve conflicts in the workplace?

Why not take a look at some tips on how to avoid and resolve common problems on the work floor here.

Conflicts between colleagues are apart of working life

So many people, so many opinions. When colleagues interact intensively, it is unavoidable that differences of opinion and annoyances arise.
If you allow several people to work together, often under pressure, it is quite normal for a collision to occur here and there.

If this remains the case and the disagreement is pronounced, there is no dirt in the air. But as soon as the annoyances pile up, there becomes a breeding ground for conflicts. You want to prevent this. Because conflict in the workplace will influence the success of the collaboration in such a way that the work suffers.

But many colleagues will not respond so assertively. Team members avoid conflict-avoiding behaviour. Minor frictions and disagreements remain unspoken and start to lead a life of their own. Gossip, poor cooperation and miscommunication cause the team to be divided. Colleagues start to avoid each other.

An eruption is inevitable. Sooner or later the emotions run so high that the bomb finally goes off. And it will always happen at a time when it is not convenient. Just before an important deadline for example.

A successful team dares to address each other about behaviour so that conflicts are nipped in the bud. Annoyances are pronounced before a real problem arises.

Related to this article: Keep employees motivated

conflicts at work

How do you deal with conflicts in the workplace?

Dealing with conflicts is not always easy. The sooner you are there, the easier and faster it can be solved. But conflict is not always recognizable.

Of course, you know that you are dealing with conflict when colleagues start yelling at each other overheated. But you want to be ahead of that moment. When does the friction within a team become so intense that you have to intervene? An article specifically written to support managers in improving the working atmosphere.

Often the problems are dormant for a while before they come to light. Colleagues seem polite towards each other. The negative feelings; irritations, sadness, anger and powerlessness are well hidden.

But if you pay attention, you see that some colleagues no longer like to work together. They attack each other in a personal way and are no longer open to each other’s crowd. This behaviour affects the entire team. This mutual tension brings stress with it. And gossip does not mean that the team members come closer together.

As soon as you as a manager suspect that there are mutual tensions, it is good to start with this. Better too much than too less. When you show that you are keeping a close eye on colleague behaviour, this also encourages your employees to resolve conflicts themselves. As a result, situations will escalate less quickly.

You want to avoid what it costs to prevent the behaviour of some employees from hindering the pleasure of working, and therefore the productivity, of others. The success of a complete team can be undermined by one or a few employees.

So you suspect that a conflict is imminent, intervene and prevent the worst.

There are conflicts, accepting them helps

Ignoring that conflicts exist in the workplace is, in this case, the worst thing you can do as a supervisor. With this, you undermine the work happiness of your employees. Conflicts in the workplace are experienced as very annoying. If the situation persists for a long time, it may even be a reason for burnout.

All the negative feelings associated with the irritations surrounding a conflict give extra stress. And employees who experience too much stress will perform less well.
Recognizing that conflict situations are part of it is already a step in the right direction. As soon as a group of different people work together, these situations will arise. Different ways of communicating, different opinions and the characters of people can clash. As a manager, you cannot change anything about that.

What you can do about it is how you deal with the situation. By not running away from conflicts between colleagues, but dealing constructively with this, the team comes out stronger.

Instead of arguing, we can better engage with healthy employees!

Can we help you?

Leave us your information and one of our coaches will contact you.

What started the conflict?

Conflict in the workplace does not come from just anywhere. A whole story has generally preceded it. Of course, colleagues can have a tough discussion in due course. But as long as they can both put their eggs in it, this is no reason for action.

You notice that the atmosphere is getting worse, the tensions rise and there is no reason to give up. Then it’s time to tackle the problem.
As mentioned, there is no conflict from one moment to the next. Something has preceded it, which has fueled this struggle.

Is there a wrong pattern of expectations, is communication not clear, agreements are not being met, is there a major disagreement or even a power struggle going on?

Also, note the effect within the team. Who is affected by this situation? Are those the only people involved or does the entire team suffer?
It can even go so far that your customers suffer from mutual disagreement between your employees. That, of course, is the last thing you want.

How to handle conflicts between colleagues?

Most conflicts are, for the most part, silently fought. The irritations are focused on small incidents. Comments such as “look, he will be the first to go home” or “she will pass on all her work to a colleague” often do not show what it is really about.

Are they really annoyed by the fact that someone goes home first? Perhaps this colleague was at the office an hour earlier than the rest. Often the problem is somewhere else and this is projected on the person.

As soon as you find out what the real problem is, you make the conflict negotiable. You decide whether you only address the people involved or the team as a whole.
Certainly, when the entire team clearly suffers from the situation, it is good to include this in your plan.
Make an action plan and consider which set has the best chance of success. Addressing someone in front of the entire team does not always have the desired effect.

make conflicts negotiable

Communicate effectively in situations of conflict

How you communicate in conflict situations is of great importance. Due to the rising emotions, comments can be completely wrong. If someone feels attacked, more emotions are released. A constructive conversation is then no longer possible.

Assertive communication is the key to a good end result. You want to resolve the conflict, get the noses back in the same direction. That is the goal. Keep this in mind throughout the conversation. Don’t go astray in small details, but stick to the broad lines.

What is going on and how do we proceed in a positive way from this situation? You can make clear how you would like the situation resolved. But always be open to the position of your employees.
Even if you disagree, it is important to listen. They give you an important message. Perhaps you can use this to make a new plan of action in which everyone feels at home.

No matter how difficult it can be during an emotional conversation, stick to the facts and always be polite. As long as you keep talking calmly and politely, you show that you are in control of the situation. Do not respond to nasty comments or personal attacks.

Communication is a learning goal to reduce stress. Read more learning goals that contribute to lower absenteeism

Resolve the conflict for everyone

As a manager, you may soon be inclined to solve a problem to your own advantage. You want it this way, the rest just arranges it. But with that, you solve the problem for a short time at most. The irritations remain and grow into a new conflict.

By listening to your employees and including their limits, norms and values ​​in your decision, you come to a solution that works for everyone.
Make clear how you would like each other to be treated. Encourage a positive working atmosphere. Involve everyone in finding a solution. This way conflicts are largely prevented in the future.

When you involve the entire team in the consultation, looking for the best solution to the problem, you can hold everyone responsible for compliance.
A decision that everyone supports will last longer and lead to better cooperation in the future.

If you are unable to find a solution, the decision is yours. Always go for the team interest and choose the solution that leads to a successful team that can work together productively.

Is conflict in the workplace really your problem?

A conflict arises between colleagues in the workplace. The one is directly opposite the other. You as a manager look at it. Do you decide that it is not your problem? Would you prefer not to face the confrontation and do you expect that they will be able to resolve it among themselves? After all, they are adults…

It often goes wrong here. Because even though you have nothing to do with the conflict, a conflict in your environment is just as much your problem. An independent party can appease a conflict situation and resolve it peacefully.

Naturally, colleagues can also take on the role of independent parties. But you as a manager have more superiority. The fact that you are involved in it shows that this situation is not desirable and should not occur in the future. If you show that this disagreement can be resolved in a good and satisfactory manner, for both parties, then your employees will be more flexible in dealing with similar situations in the future.

A good conversation is enlightening. With the facts on the table, it often becomes clear that it should not have come that far. With an assertive approach, both parties will realize that they are actually not even as far apart as they thought. And that good, productive collaboration is no problem.

Workplace conflicts always work counter-productively. Learn how to time management commitment

Do you want peace to return to the workplace?

Looking in the opposite direction to a conflict is not an option. You are the one who can solve this situation well. Mixing in more people does not cause the fire to be fired further. With a good, assertive approach, the fire is extinguished, leaving room for an effective conversation.

Groups often form on the shop floor. Each group has its own culture and limits. This creates solidarity within the group. But it also ensures that collisions can occur with other groups that have a different perspective on the matter.

If conflicts arise between two groups, always look at the overarching goal. By focusing on this, their own ‘rules’ become secondary to the larger goal. As soon as they realize that they are both pursuing this goal, they see the possibilities of doing this together, instead of opposing each other.

Look for an overarching goal to bring the parties together again.

happiness among employees

Prevent long-term conflicts

Some colleagues keep clashing. This may be due to different characters or disagreements. But often it is also because colleagues don’t know each other very well. Their opinion about each other is mainly based on assumptions. If something does not go well, it is easy to blame the other.

See also; safety in the workplace and how giving attention to this can help employees feel better at work together.

Colleagues who know each other better have more responsibility for each other and will work together more productively. Let colleagues get to know each other better in a casual way. This is possible during a Friday afternoon drink. But a team building day is also very suitable for this.

Are there employees who do not voluntarily approach each other, but who are regularly upset? Then use a third party.
Have these two employees work together on an assignment. “This assignment is very important and it is not the easiest customer, only with good cooperation it will be a success.” Now they have a joint mission where the third party demands all attention. This removes the focus on their problem. Together they have a new ‘problem’, a new goal.

As a supervisor, you naturally keep an eye on cooperation. With a bit of luck, these colleagues discover each other’s sides that they can appreciate and that make long-term, conflict-free cooperation possible.

An employee with fear of failure? 

Effectively resolve conflicts in the workplace

You can direct as a manager. Don’t get manipulative. You are not supposed to try to bring employees together in an unnatural way.
Use existing situations or problems and put them there. Then it’s up to them to make it work. Together they are now the problem solvers.

From now on keep your eyes and ears open and listen carefully to disagreements in the workplace. Look for suitable ‘problems’ that you can have these parties solve and thereby prevent a complete team from being challenged by arguing colleagues.

Make sure you really take the leadership role, including the powerful body language and clear, assertive communication.

Consequences of conflicts in the workplace

Frequent conflicts in the workplace have far-reaching consequences. The good working atmosphere is hard to find. And it is not only the disputing colleagues who are affected. Tensions in a team affect all members. Long-term tensions bring a lot of stress.
Absenteeism is on the rise and the situation can even cause burnout complaints.

Long-term loss of an employee is never good for a company. Work remains in place, or other colleagues are at their desk, which means they too are in danger of getting overworked.

Happiness to a large extent determines how productive a department is. Happy employees put their shoulders to the wheel together. And there is nothing better for a manager than a motivated team that are all rowing in the same direction.

Are there a lot of tensions between employees and you don’t know how to solve this? Please contact us. We are happy to help you get a grip on the situation so that you can prevent from getting worse.

Conquer burnout and stress

Reducing stress and recovering from burnout can be quite the challenge. With the help of our professional coaches, we are convinced that a full recovery is within reach. Our years of experience has taught us what stepping stones will help you reach your goal more effectively and how to make sure the changes you make will be of help to you for the rest of your life. Let’s turn your burnout or stress into your best life ever.

Similar Posts


  1. Wonderful work! This is the type of info that should be shared around the net. Shame on the search engines for not positioning this post higher! Come on over and visit my website . Thanks =)

  2. This is the suitable weblog for anyone who needs to seek out out about this topic. You notice so much its nearly hard to argue with you (not that I actually would want…HaHa). You positively put a brand new spin on a subject thats been written about for years. Great stuff, simply great!

  3. Thanks for some other excellent article. The place else may anybody get that kind of information in such a perfect means of writing? I have a presentation subsequent week, and I am at the search for such info.

  4. I cherished as much as you will obtain performed proper here. The comic strip is tasteful, your authored material stylish. however, you command get bought an shakiness over that you want be delivering the following. in poor health unquestionably come more formerly again as exactly the same just about a lot regularly inside of case you protect this hike.

  5. The next time I read a blog, I hope that it doesnt disappoint me as a lot as this one. I imply, I do know it was my option to read, however I truly thought youd have something interesting to say. All I hear is a bunch of whining about something that you could possibly repair should you werent too busy in search of attention.

  6. Thank you for sharing superb informations. Your website is so cool. I’m impressed by the details that you’ve on this web site. It reveals how nicely you understand this subject. Bookmarked this web page, will come back for more articles. You, my friend, ROCK! I found just the information I already searched all over the place and just couldn’t come across. What an ideal web-site.

  7. I have learn several excellent stuff here. Definitely value bookmarking for revisiting. I wonder how a lot effort you put to create the sort of excellent informative web site.

  8. Somebody essentially help to make seriously posts I would state. This is the very first time I frequented your website page and thus far? I amazed with the research you made to create this particular publish amazing. Great job!

  9. It’s actually a great and helpful piece of information. I am glad that you shared this helpful info with us. Please keep us up to date like this. Thanks for sharing.

  10. Amazing! This blog looks exactly like my old one! It’s on a totally different subject but it has pretty much the same layout and design. Outstanding choice of colors!

  11. I haven’t checked in here for a while since I thought it was getting boring, but the last few posts are good quality so I guess I will add you back to my everyday bloglist. You deserve it my friend 🙂

  12. I wanted to create you the very little remark so as to thank you very much once again just for the wonderful things you’ve discussed in this article. It is simply incredibly open-handed with people like you to convey freely what a lot of people could have sold for an e book in making some dough for their own end, chiefly seeing that you could possibly have tried it if you wanted. The tricks additionally worked to become easy way to fully grasp other people online have the identical eagerness just like my personal own to learn way more when considering this condition. I am sure there are a lot more pleasurable sessions ahead for people who read through your website.

  13. certainly like your website however you need to test the spelling on quite a few of your posts. Many of them are rife with spelling problems and I to find it very bothersome to inform the reality then again I will certainly come back again.

  14. I love your blog.. very nice colors & theme. Did you design this website yourself or did you hire someone to do it for you? Plz reply as I’m looking to create my own blog and would like to know where u got this from. thanks

  15. It’s really a nice and useful piece of info. I am glad that you shared this helpful info with us. Please keep us informed like this. Thanks for sharing.

  16. Hi there, You’ve performed a fantastic job. I?ll certainly digg it and in my opinion suggest to my friends. I am sure they’ll be benefited from this site.

  17. hello there and thanks on your info ? I?ve certainly picked up anything new from right here. I did however expertise several technical points using this website, since I experienced to reload the web site lots of occasions prior to I could get it to load correctly. I have been puzzling over if your web hosting is OK? Now not that I’m complaining, however slow loading cases instances will very frequently impact your placement in google and could damage your high quality rating if advertising and ***********|advertising|advertising|advertising and *********** with Adwords. Anyway I am including this RSS to my email and could look out for much extra of your respective intriguing content. Make sure you update this once more soon..

  18. A powerful share, I simply given this onto a colleague who was doing a bit evaluation on this. And he in fact purchased me breakfast as a result of I found it for him.. smile. So let me reword that: Thnx for the deal with! However yeah Thnkx for spending the time to discuss this, I really feel strongly about it and love reading extra on this topic. If attainable, as you change into expertise, would you thoughts updating your weblog with extra particulars? It is extremely useful for me. Huge thumb up for this blog put up!

  19. Hi would you mind sharing which blog platform you’re working with? I’m going to start my own blog soon but I’m having a tough time making a decision between BlogEngine/Wordpress/B2evolution and Drupal. The reason I ask is because your layout seems different then most blogs and I’m looking for something unique. P.S My apologies for getting off-topic but I had to ask!

  20. Hello, i think that i saw you visited my site thus i came to “return the favor”.I am attempting to find things to enhance my site!I suppose its ok to use some of your ideas!!

  21. Hello there, just turned into aware of your weblog through Google, and found that it’s truly informative. I’m gonna be careful for brussels. I will appreciate for those who proceed this in future. Lots of other folks will likely be benefited out of your writing. Cheers!

  22. I have noticed that charges for on-line degree specialists tend to be an incredible value. For example a full 4-year college Degree in Communication in the University of Phoenix Online consists of 60 credits from $515/credit or $30,900. Also American Intercontinental University Online provides a Bachelors of Business Administration with a overall school requirement of 180 units and a tariff of $30,560. Online learning has made obtaining your higher education degree far less difficult because you could earn the degree from the comfort in your home and when you finish from office. Thanks for all tips I’ve learned through the blog.

  23. I’ve been surfing on-line greater than three hours nowadays, but I never discovered any attention-grabbing article like yours. It is pretty value sufficient for me. In my opinion, if all website owners and bloggers made just right content material as you probably did, the web will likely be a lot more useful than ever before.

  24. I am usually to blogging and i actually appreciate your content. The article has actually peaks my interest. I’m going to bookmark your website and preserve checking for brand spanking new information.

  25. What’s Happening i’m new to this, I stumbled upon this I have found It absolutely helpful and it has helped me out loads. I am hoping to contribute & assist other customers like its aided me. Good job.

  26. Cool blog! Is your theme custom made or did you download it from somewhere? A design like yours with a few simple adjustements would really make my blog stand out. Please let me know where you got your theme. Thanks a lot

  27. Throughout this awesome design of things you receive a B- with regard to hard work. Where exactly you misplaced everybody was first in all the specifics. You know, they say, the devil is in the details… And that could not be more true right here. Having said that, allow me inform you exactly what did give good results. The authoring is actually quite powerful and that is probably the reason why I am taking an effort in order to comment. I do not really make it a regular habit of doing that. Next, while I can certainly see the leaps in logic you come up with, I am not necessarily convinced of how you seem to unite the points which make your conclusion. For right now I will, no doubt subscribe to your point but trust in the near future you link the facts much better.

  28. I like the helpful information you provide in your articles. I will bookmark your blog and check again here frequently. I am quite certain I’ll learn plenty of new stuff right here! Good luck for the next!

  29. It’s my belief that mesothelioma is usually the most dangerous cancer. It has unusual features. The more I actually look at it the more I am persuaded it does not work like a real solid cells cancer. In case mesothelioma is usually a rogue viral infection, then there is the chance of developing a vaccine as well as offering vaccination for asbestos uncovered people who are vulnerable to high risk with developing long run asbestos connected malignancies. Thanks for expressing your ideas on this important health issue.

  30. Thank you, I’ve just been searching for information about this subject for ages and yours is the best I’ve discovered so far. But, what about the conclusion? Are you sure about the source?

  31. I have noticed that charges for on-line degree authorities tend to be a fantastic value. For instance a full Bachelor’s Degree in Communication from The University of Phoenix Online consists of Sixty credits from $515/credit or $30,900. Also American Intercontinental University Online provides a Bachelors of Business Administration with a overall school element of 180 units and a cost of $30,560. Online studying has made getting the college degree much simpler because you may earn your own degree through the comfort of your abode and when you finish from office. Thanks for other tips I have certainly learned through the web site.

  32. One thing I would like to say is that before acquiring more computer memory, look at the machine into which it can be installed. In the event the machine is definitely running Windows XP, for instance, a memory limit is 3.25GB. Putting in above this would simply constitute some sort of waste. Be sure that one’s mother board can handle the upgrade quantity, as well. Thanks for your blog post.

  33. I think this is among the most important information for me. And i’m happy studying your article. But wanna remark on some general issues, The site taste is wonderful, the articles is really great : D. Just right job, cheers

  34. I keep listening to the rumor speak about receiving boundless online grant applications so I have been looking around for the finest site to get one. Could you advise me please, where could i acquire some?

  35. Attractive component to content. I just stumbled upon your web site and in accession capital to say that I acquire actually loved account your weblog posts. Any way I will be subscribing for your augment and even I success you access consistently quickly.

  36. Great beat ! I would like to apprentice while you amend your website, how can i subscribe for a blog web site? The account aided me a acceptable deal. I had been tiny bit acquainted of this your broadcast provided bright clear idea

  37. Greetings I am so excited I found your website, I really found you by accident, while I was looking on Aol for something else, Nonetheless I am here now and would just like to say thanks a lot for a tremendous post and a all round interesting blog (I also love the theme/design), I don’t have time to go through it all at the minute but I have saved it and also included your RSS feeds, so when I have time I will be back to read much more, Please do keep up the excellent job.

  38. I’m not that much of a online reader to be honest but your sites really nice, keep it up! I’ll go ahead and bookmark your website to come back in the future. Cheers

  39. Oh my goodness! an amazing article dude. Thank you However I am experiencing situation with ur rss . Don’t know why Unable to subscribe to it. Is there anybody getting an identical rss problem? Anyone who is aware of kindly respond. Thnkx

  40. What i don’t understood is actually how you are not actually much more well-liked than you may be right now. You are so intelligent. You realize thus significantly relating to this subject, made me personally consider it from so many varied angles. Its like men and women aren’t fascinated unless it’s one thing to do with Lady gaga! Your own stuffs nice. Always maintain it up!

  41. Hi, Neat post. There is an issue together with your site in internet explorer, might check thisK IE nonetheless is the marketplace leader and a good portion of people will pass over your magnificent writing due to this problem.

  42. Hi my friend! I want to say that this post is amazing, nice written and include almost all vital infos. I would like to see more posts like this.

  43. Can I simply say what a reduction to seek out someone who actually knows what theyre talking about on the internet. You undoubtedly know the best way to convey a problem to gentle and make it important. Extra folks have to learn this and perceive this aspect of the story. I cant believe youre no more in style since you definitely have the gift.

  44. Hiya! Quick question that’s completely off topic. Do you know how to make your site mobile friendly? My blog looks weird when viewing from my iphone4. I’m trying to find a template or plugin that might be able to correct this issue. If you have any recommendations, please share. Appreciate it!

  45. I think this site has some really excellent information for everyone :D. “Nothing surely is so disgraceful to society and to individuals as unmeaning wastefulness.” by Count Benjamin Thompson Rumford.

  46. These days of austerity and also relative anxiety about incurring debt, most people balk up against the idea of having a credit card in order to make purchase of merchandise as well as pay for any gift giving occasion, preferring, instead just to rely on the particular tried in addition to trusted way of making payment – cash. However, if you’ve got the cash available to make the purchase in full, then, paradoxically, that is the best time for you to use the credit cards for several causes.

  47. I have to thank you for the efforts you have put in writing this website.

    I’m hoping to view the same high-grade content by you
    later on as well. In truth, your creative writing abilities has inspired me to get my very own blog now 😉

  48. Wonderful goods from you, man. I have bear in mind
    your stuff prior to and you are just extremely excellent.
    I actually like what you have acquired right here, certainly like what you’re saying and the
    way in which during which you say it. You are making it enjoyable and you continue
    to take care of to keep it wise. I can’t wait to read much more from you.

    This is actually a tremendous web site.

  49. One more issue is that video games are usually serious as the name indicated with the major focus on finding out rather than enjoyment. Although, there’s an entertainment aspect to keep your sons or daughters engaged, each one game is frequently designed to develop a specific set of skills or program, such as mathematics or scientific discipline. Thanks for your write-up.

  50. Wonderful beat ! I wish to apprentice even as you amend your web site, how can i subscribe for a weblog site? The account aided me a applicable deal. I were tiny bit familiar of this your broadcast offered shiny transparent idea

  51. I do enjoy the manner in which you have presented this specific issue and it really does provide me personally some fodder for consideration. Nevertheless, coming from just what I have experienced, I basically wish when the actual feed-back pile on that men and women stay on point and don’t start on a soap box associated with the news du jour. All the same, thank you for this fantastic piece and though I do not necessarily go along with the idea in totality, I respect your perspective.

  52. My developer is trying to persuade me to move to .net from PHP. I have always disliked the idea because of the expenses. But he’s tryiong none the less. I’ve been using WordPress on several websites for about a year and am anxious about switching to another platform. I have heard fantastic things about Is there a way I can import all my wordpress content into it? Any kind of help would be really appreciated!

  53. Hey! Quick question that’s entirely off topic. Do you know how to make your site mobile friendly?
    My blog looks weird when browsing from my iphone. I’m trying to find a
    template or plugin that might be able to correct this
    issue. If you have any suggestions, please share.
    With thanks!

  54. wonderful post, very informative. I wonder why the opposite specialists of this sector don’t notice this. You should proceed your writing. I’m sure, you have a huge readers’ base already!

  55. It’s a shame you don’t have a donate button! I’d without a doubt donate to this fantastic blog! I suppose for now i’ll settle for bookmarking and adding your RSS feed to my Google account. I look forward to fresh updates and will share this site with my Facebook group. Talk soon!

  56. Have you ever thought about including a little bit more than just your articles? I mean, what you say is valuable and everything. Nevertheless imagine if you added some great graphics or videos to give your posts more, “pop”! Your content is excellent but with pics and clips, this website could certainly be one of the greatest in its niche. Awesome blog!

Leave a Reply

Your email address will not be published. Required fields are marked *